Returns & Exchanges
We want you to feel confident and beautiful in your Hotmilk Lingerie; if your purchase isn't a perfect fit, you can return unworn items with tags attached within 30 days. For hygiene reasons, all beauty products and intimate apparel must be in their original, sealed packaging to be eligible for a refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unused products in their original packaging, ensuring all hygiene seals and garment tags remain intact.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing